The Open Home Foundation is a foster care agency and was established in 1977. It is now considered to be one of the "big 5" charities in New Zealand.
When we were approached by the Open Home Foundation for this project, we saw that their current website had a lot of information for both potential foster parents and government funding agencies.
We needed to look to streamline this information, and present it in a way that was user friendly.
Upon our discussions with this client, it also came to our attention that they could make some of their processes more efficient through better use of their website as an online business productivity tool.
We also needed to create a website that was future proofed, and required minimal updating moving forwards.
Before we even began this project, we took some ideas to the Open Home Foundation with regards to streamlining their information placement. This significantly reduced the total number of web pages required to give visitors the same information, and it also gave a much more logical way for visitors to navigate their way through the website.
We were also able to implement a built in vacancy platform, where our client could list job vacancies, and applicants could view the listing and apply for the job without having to leave the Open Home Foundation website.
Not only did this modernise the job application process, but it brought this process, of which they were outsourcing at the time, in-house, saving the client money.
As a charity is reliant on grants and donations, we saw a possibility to help increase productivity for our client in this area and implemented a brand new donations payment user interface. What used to be entirely manual, requiring donors to pay via internet banking, or calling the organisation, is now fully automated. Donors can simply enter their details, and a receipt is automatically issued to the donor. No office work required.
We then built the entire website specifically so that the client could manage updates to content themselves, and provided short video tutorials to allow this to happen, therefore minimising the need for professional assistance in the future.